Collection requires connection.
Make personalized digital outreach seamless to connect efficiently and collect more with EQ Engage.
Welcome to the first data-driven digital engagement platform.
Is your digital collections strategy wasting time and failing to reach borrowers? With intelligent outreach from EQ Engage, personalize communication journeys, raise engagement, and increase self-service repayment—all while lowering expense and creating a better borrower experience.
Unlock the key features of EQ Engage.
Design, automate and execute borrower contact strategies
Communicate with customers in your brand voice and visual identity
Create personalized customer communication journeys
Empower borrowers to self-service with tailored repayment plans
Connect with more customers and enable smarter payment options
Capture consumer preferences and ensure regulatory compliance
EQ Engage covers pre-delinquency through late-stage recovery.
Portfolios
Manage inventory, see account status, set engagement rules, support operational settings, upload bulk files or connect via API
Offers
Extend customized discounts, installment plans, and other flexible repayment options to your borrowers
Payment Portal
Provide customers with a user-friendly, white-labeled self-service portal, offering customized repayment options
Borrowers
Support as many borrowers as needed with a simple, scalable tool; get visibility into their preferences and engagement with your outreach
Journeys
Create personalized communication paths that increase the likelihood of borrowers productively managing their debt
Compliance
Allow EQ Engage to proactively manage rules and regulations, automatically informed by location and circumstances
Segmentation
Use the analytics engine to segment and target borrowers based on performance history and behavior
Campaigns
Run campaigns, review performance, perform A/B tests, select journeys, and combine books and offers