AI Collection Agents in 2026: What the Adoption Data Shows
Nearly every collection agency now uses or is considering AI, but adoption and results aren’t the same thing. Here’s what the industry data shows.
Fewer Calls, More Completions: What Auto Borrowers Want From Collections
For a large share of auto borrowers, falling behind is a flexibility problem more than an awareness problem. Here’s what past-due auto borrowers want from collections, and why self-service has become such a big part of the conversation.
Auto Loan Delinquencies Just Hit a 32-Year High. Is Your Collections Strategy Built for It?
Auto loan delinquencies are at levels unseen since the Great Recession. Learn the compliance risks behind rising repossessions and how to build a smarter strategy.
Manual Collections vs Intelligent Collections Solutions: What the Numbers Actually Show
Manual collections still rely on spreadsheets, static call lists, and guesswork. Teams work hard, but labor friction can work against them. Accounts can get treated the same. High-risk borrowers can get missed.
How to Scale Efficient Debt Collection Without Losing Control
Scaling debt collection is powerful and very possible for collection agencies, scaling no longer means hiring more. With intelligent workflows, your collections team can handle more accounts and improve collection performance