Privacy Policy



Protecting your private information is our priority.

This Privacy Policy applies to Equabli and governs data collection and usage. 

The EQUABLI website is a company information site. By using the EQUABLI website, you consent to the data practices described in this document.

Please note that EQUABLI is a company that provides services to other businesses in the consumer financial services industry.  EQUABLI does not seek to directly engage in business with individual consumers. 


Collection of your Personal Information

If EQUABLI has your personally identifiable information, it will be only because a creditor, with whom you have engaged in a voluntary credit transaction, has provided it to EQUABLI.  EQUABLI works with creditors and others in the consumer financial services industry to assist with the collection of consumer credit accounts.

EQUABLI does not and will not collect or store personally identifiable information about consumers, other than those who have voluntarily entered into a transaction with an Equabli creditor client.


Use of your Personal Information

EQUABLI will only use your personal information to operate and deliver the services that you have agreed to as part as part of a prior voluntary credit transaction.


Sharing Information with Third Parties

EQUABLI does not sell, rent or lease its customer lists to third parties.

EQUABLI may share data with trusted partners to help perform account collection activities, send you email or postal mail, or provide client and consumer support as permitted by consumer credit agreements you have signed. All such third parties are prohibited from using your personal information except to provide contracted services to EQUABLI, and they are required to maintain the confidentiality of your information.

EQUABLI may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EQUABLI or the site; (b) protect and defend the rights or property of EQUABLI; and/or (c) act under exigent circumstances to protect the personal safety of users of EQUABLI, or the public.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by EQUABLI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EQUABLI website.


Use of Cookies

The EQUABLI website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


Security of your Personal Information

EQUABLI secures your personal information from unauthorized access, use, or disclosure. EQUABLI uses the following methods for this purpose:

  • SSL Protocol


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and,
  • Direct any service providers to delete your personal information from their records.


Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction and/or account servicing for which the personal information was collected;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your transaction with our creditor client;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.


Children Under Thirteen

EQUABLI does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, EQUABLI may contact you via email for the purpose of general communication regarding your credit account. In order to improve our Services, we may receive a notification when you open an email from EQUABLI or click on a link therein.

If you would like to stop receiving communications via email from EQUABLI, you may opt out of such communications by clicking on a link called STOP USING THIS EMAIL TO CONTACT ME.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Changes to this Statement

EQUABLI reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information

EQUABLI welcomes your questions or comments regarding this Statement of Privacy. If you believe that EQUABLI has not adhered to this Statement, please contact EQUABLI at:

Postal Address:
119 Nueces St. 2nd Floor
Austin, TX 78701

Email Address:

Telephone number:
(512) 436 1770

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